You’ve decided you want to get the most from the human potential in your organization. You’ve laid the groundwork by creating KPIs that align with your strategic objectives, and you’ve established balanced scorecards that link those objectives and KPIs to tangible results. What’s next? Now’s the time to put your performance program into action.
Let employees know where they stand
Scorecards are powerful tools to align strategic goals with expectations, but they must be shared with your employees in order to drive behavior. It is critical that feedback is provided on a regular basis to allow your employees to recognize their contribution to the organizational objectives and also serves as an indicator that they need to adjust course when necessary. Monitoring their progress over time is an excellent way to keep your team engaged and focused. Giving employees real-time visibility into how their performance stacks up against expectations eliminates surprises and motivates self-improvement.