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company culture
The secret art of building a thriving team
Here’s a secret: there’s no such thing as a team-building exercise. Teams are not created in a single day. It takes...
data insights
2019 Year in Review
The end of the year is a fun time for us at LBA Ware, because as a metrics-driven organization, we enjoy the...
company culture
7 ways (other than cash) to recognize loan originators during the holidays
Expressing employee appreciation during the holiday season is a powerful way to build good will that will last into the...
performance management
Use Branch Projections to Plan Your Route to Success
In a previous post, we provided guidance on creating annual volume projections for your branch that marry top-down...
performance management
How to Set Smart Branch Volume Projections that Motivate Originators
As the holidays approach, so does the task of creating next year’s volume projections. Some mortgage companies take a...
performance management
Putting Your Performance Program Into Action
You’ve decided you want to get the most from the human potential in your organization. You’ve laid the groundwork by...
performance management
Use Scorecards to Drive Better Behavior
In last month’s post, I reasoned that mortgage companies who care about profitability need key performance indicators...
performance management
How to Align KPIs with Your Values, Strategy & Culture
How do you communicate your strategic goals to your loan originators? It’s not a rhetorical question — though it is a...
incentive compensation
3 Ways to Simplify Multi-Channel LO Compensation
Managing compensation across multiple loan origination channels can be complex, because the key roles in each channel...
company culture
Six Steps to Building a Data-Driven Loan Originator Retention Strategy
In part one of this blog series, we outlined how much loan originator (LO) turnover costs. With LO churn rates nearly...
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